Troubleshooting Home Network Wireless Router Issues
(Last Updated On: February 8, 2018)

There can be numerous reasons why your wireless router may have some issues with it even if you have followed the proper instructions on the user manual when you’re setting up your new wireless router. There can be a scenario when everything is going smooth and the wireless router just seize to function as it was moments ago and there can be a scenario when you have spent days and countless hours trying to figure out how to get the wireless router going to begin with. Well these are common problems and are faced by many people everyday. This is the reason why we have compiled a troubleshooting guide to help you along so that you can rid yourself of the headaches. You should keep one thing in mind there can be multiple issues involved in the malfunction of your router.

Wi-Fi Security Settings Compatibility Issues

The most common of all the issues regularly faced by wireless router users is the incompatibility issue between two devices such as wireless router and a smart phone. These incompatibility issues fail to connect on a single path to establish a network connection. Some of the common incompatibility issues are discussed below and how to fix them.

  • Network Mode

Wireless routers now days can operate on mixed wireless standards, old ones and the new ones. This provides versatility in the router’s functionality. If your smart phone only supports 802.11n wireless standard and the wireless router’s settings are configured to operate on a single wireless standard e.g. 802.11ac your phone will not be able to establish network connection with the router because of the incompatibility of wireless standard. To fix this issue make sure to change your wireless routers network mode to “mixed” mode or anything that is similarly named in your wireless router’s settings.

  • Security Mode

Security mode incompatibility occurs when the security protocols of the two devices don’t match. Your wireless router is capable of running different versions of security protocols out of which you have to choose the strongest and the latest to not to leave a security vulnerability in your wireless network. Wireless routers run different versions of WEP and WPA security protocols. To fix this issue you have to make sure when you’re connecting a device to the wireless router, it is running on the same security protocol as the wireless router.

  • Security Key

A security is a secret key or password which is set by the user or in the default case by the manufacturer of wireless router. This security key or password is there to grant exclusive access to the devices to your wireless network and anyone trying to access with the wrong security key will not be granted access to your wireless network by the wireless router. So to fix this issue, be sure to double check your security key so there’s not any kind of error as there is no margin for error. This will solve your security key incompatibility issue.

MAC Address Restrictions

Many of the wireless routers available today have a feature of MAC Address Filtering which allows the users to restrict the access to their wireless network for any device except for the devices whose MAC address is entered in the white list of the feature. To fix this issue make sure that MAC Address Filtering feature is turned off in the admin panel and if you do desire to keep  the feature turned on then make sure that the device you are trying to connect to your wireless network has it’s MAC Address listed in the white list.

Loose or Disconnected Cables

When your wireless router is switched on you see all the notification lights blinking users tend to overlook the simplest of things as they tend to think that there is some kind of technical malfunction with the router and in that moment you should always start with the basics. Check the power cable if it is connected to the dock properly. The next step is to check the Ethernet Connection Cable (if applicable), Ethernet cable makes a clicking sound when connected properly. If all the router cables are good, check the modem connection cable if that is connected properly as well.

Overheating and Overloading

If you are downloading large sized files or streaming high quality videos over a long period of time that overworks the router hardware and that results in heat generation. This overheating can lead to wireless router’s performance decline and unpredictable behaviour.  In extreme cases the wireless router will shut down or disconnect all the devices on your wireless network and crash. If that is the scenario you should turn your wireless router off for a while and let it cool down for a while and place your wireless router in a cool place. There are vents on the side or back of the wireless router that are meant for ventilation purposes, do not cover them or place an object near them in a such a way that vents get blocked by that object.

Overloading is a different issue than overheating, overloading is when you operate wireless router to the absolute maximum capabilities or over that limit. Average wireless router is able to connect maximum of 10 devices simultaneously if you exceed that limit that will cause the wireless router to shut down or crash.

Signal Limitations

The first and the obvious of the issues you will face when you have a wireless router is that when you take your mobile device out of the reach of wireless router’s signals this will lead to connection being dropped since your mobile device is not able to receive strong enough signals to form a wireless connection.

Then there is frequency band interference, you will notice any radio wireless device in your home is turned on the Wi-Fi signals lose their strength or the connection is dropped all together. This is because wireless router and that wireless device is operating on same frequency band which is usually 2.4GHz and the signals interfere with each other.

It is also common in crowded neighbourhoods to experience multiple connections being shown up in your wireless devices when you are trying to connect to your wireless network.

To overcome these problems you can change your Wi-Fi channel number, reposition your router or change the SSID of your network if you happen to have the same SSID as someone in your vicinity.

Faulty or Outdated Hardware/Firmware

Any technological device you own will have a lifespan and if your wireless router is more than couple of years old you will probably start facing performance issues with it because of it’s lifespan or outdated technology. Because the wireless router is used 24/7 it’s probably best to upgrade your wireless router in that case.

If you have a relatively new wireless router than you should update it’s OS or firmware as the manufacturers tend to roll out new firmware every few months to fix the previous bugs and to enhance the performance of wireless router.

We hope you find this publication useful, be sure to check out our latest reviewed wireless routers. You will find your perfect wireless router in it, we guarantee it. Be sure to read our previous publications as well.

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